A Note Before You Read

 

First, thank you.

If you're reading this, you've already heard the news that Creature Comforts is entering an exciting new chapter. Because you've trusted us with your pets—often for many years—we wanted to take a moment to answer some of the questions you may have and share a little more about what this transition means. 

While change can naturally bring questions, we hope you'll also see why we're genuinely excited about what's ahead. After getting to know Collin and Meghan over the past several months, we're more confident than ever that Creature Comforts is in exceptional hands. We truly believe the best days for this company are still ahead.

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Will my regular pet care team be staying?

 

Yes!

 

The team you know and trust is staying exactly where they are.

The same pet sitters and dog walkers who know your pets' personalities, routines, quirks, and favorite treats will continue providing the same dependable care you've come to expect.

 

One of our biggest priorities throughout this process was protecting the incredible team we've built. We weren't willing to hand Creature Comforts over to just anyone. Finding owners who believed in investing in their team—and maintaining the consistency our clients value—was non-negotiable.

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What exactly is changing—and what isn't?

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Here's the short version:

What isn't changing:

• Your pet care team

• Your pet's routines and care instructions

• Your current schedule, future reservations or services

• Your client portal and mobile app

• The Creature Comforts of Columbia name and commitment to exceptional care
   

What is changing:

Ownership.

Collin and Meghan Funkhouser, founders of Funky Bunch Pet Care, are becoming the new owners of Creature Comforts.

Nathan and I won't disappear overnight. We'll be working alongside Collin and Meghan during the transition to ensure everything feels seamless for you, your pets, and our staff.

Our goal is simple: if we do our job well, this transition should feel almost effortless from your perspective.

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Who are Collin and Meghan, and why did we choose them?

 

This is probably the question we've been asked most.

 

Over the last few years, we've had the opportunity to get to know Collin and Meghan through the professional pet care community. They own successful pet sitting businesses in Sedalia and Springfield and are passionate advocates for raising the standards of professional in-home pet care.

 

As we've spent more time together over the past several months, it became clear just how closely our businesses align.

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Like us, they believe in:

• Building long-term relationships with clients

• Investing in their staff

• Providing reliable, professional care

• Treating every pet like family

• Operating with honesty, integrity, and consistency
   

Perhaps most importantly, they understand that Creature Comforts has never just been a business—it has always been about the relationships we've built with you, your pets, and our team.

That shared philosophy is exactly why we felt so confident entrusting them with the company we've spent the last 13 years building.

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Why are you excited about this transition?

 

Because this isn't an ending—it's a continuation.

One of our greatest hopes has always been that Creature Comforts would continue serving Columbia long after our chapter as owners came to an end.

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Collin and Meghan bring years of experience, fresh ideas, and a genuine passion for this industry. They also understand what has made Creature Comforts successful from the very beginning, and they want to build upon that foundation—not change it.

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We're incredibly proud of what we've built together, and we're even more excited knowing it's going to continue growing under owners who care about it just as deeply as we do.

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Will my pet's information still be on file?

 

Absolutely.

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Everything in your client portal stays exactly the same, including:

• Pet profiles

• Care instructions

• Medications

• Feeding routines

• Emergency contacts

• Scheduling history

You'll continue using the same app to request services, communicate with the office, and receive visit updates. There's nothing you need to transfer or recreate.

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I have a question that isn't answered here. Who do I talk to?

 

Please reach out—we'd love to hear from you!

 

During the transition, we will remain actively involved while Collin and Meghan are already stepping in and getting to know you and your pets.

This isn't a handoff to strangers. It's a thoughtful transition between two teams who are working together to make this process as smooth as possible.

 

You can reach Meghan and Collin directly at 417-429-1123 or email creaturecomfortscomo@gmail.com.

And of course, if you'd simply like to hear Jill's voice one more time or have a question she'd be best suited to answer, don't hesitate to reach out at 816-807-7523.

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Thank You!

From the bottom of our hearts—thank you.

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Thank you for trusting us with your homes, your pets, and the relationships we've built together over the past 13 years. It has truly been one of the greatest privileges of our lives.

 

We couldn't be more excited to introduce you to Collin and Meghan and to watch Creature Comforts continue to grow under their leadership. We know they'll care for this company, this team, and your beloved pets with the same heart and dedication that have always defined Creature Comforts.

 

We're excited for you to get to know them, and we're excited for everything that's ahead!

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With gratitude,

Jill & Nathan Boone
Collin & Meghan Funkhouser